1. Data Controller
The data controller responsible for the processing of personal data is:
COMUS OÜ
Email: info@comusnutrition.com
Website: www.comusnutrition.com
COMUS OÜ processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Estonian data protection legislation.
2. Scope of This Policy
This Privacy Policy explains how COMUS OÜ collects, uses, stores, shares, and protects personal data of individuals who:
- contact us,
- request quotations,
- use our services,
- browse our website.
Any updates to this Policy will be published on www.comusnutrition.com.
3. Categories of Personal Data
We may process the following categories of personal data:
- Name and surname
- Company name and business details
- Email address
- Telephone number
- Correspondence address
- Communication content
- IP address and website usage data
- Cookies and browsing data
We only collect personal data necessary for defined business purposes.
4. Legal Basis for Processing
We process personal data on the following legal grounds:
4.1. Performance of a Contract
Processing necessary for entering into or performing agreements with clients.
4.2. Legitimate Interests
Processing necessary to:
- respond to business inquiries,
- maintain client relationships,
- improve our services.
Clients have the right to object to processing based on legitimate interests.
4.3. Consent
Where required, personal data is processed based on the individual’s explicit consent. Consent may be withdrawn at any time.
4.4. Legal Obligations
Processing required to comply with applicable laws and regulatory requirements.
5. Purpose of Processing
Personal data is processed for:
- Handling quotation requests
- Executing contracts
- Providing customer support
- Issuing invoices and export documentation
- Improving website functionality
- Ensuring regulatory compliance
We do not sell personal data.
6. Data Retention
Personal data is retained:
- For the duration of contractual relationship
- As required by accounting or legal obligations
- Until withdrawal of consent (where applicable)
- As necessary to protect legitimate business interests
7. Data Sharing
Personal data may be shared with:
- Logistics partners
- Inspection agencies (e.g., SGS, if requested)
- Accounting service providers
- IT and hosting providers
Data is shared only to the extent necessary and in compliance with GDPR.
We may disclose data to authorities when legally required.
8. Cookies
Our website uses cookies to:
- Ensure proper website functionality
- Analyze traffic
- Improve user experience
Users may disable cookies in browser settings, though this may affect website functionality.
9. Data Security
COMUS OÜ implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.
In the event of a data breach, we will notify competent authorities and affected individuals as required by law.
10. Data Subject Rights
Under GDPR, individuals have the right to:
- Access their personal data
- Request correction
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
Requests may be submitted to: info@comusnutrition.com